FAQ's

SHIPPING AND RETURNS

Do your drinks contain alcohol?

AF is a non alcoholic beverage, but like many beverages (eg. fruit juices, kombucha) is crafted from natural extracts and flavors, and may contain trace amounts of alcohol, but less than 0.5% alcohol-by-volume, as permitted by FDA guidelines.

Are your drinks safe to drink while pregnant or breastfeeding?

AF drinks were designed to be enjoyed by everyone. That said, check with your doctor if you have any questions or concerns about drinking AF while pregnant or breastfeeding.

Why does it taste like an alcoholic drink?

Because we're magicians in the kitchen, that's why. We use all-natural flavors to replicate the taste of alcohol without the addition of any actual alcohol. And let's not forget our secret weapon, Afterglow™, a natural botanical heat extract that produces a gentle warming sensation similar to the feeling of drinking alcohol.

How much sugar is in the drinks?

We keep the sugar levels low AF. The Cuba Libre, Paloma, and Apero Spritz have less than 5% sugar. The VØD%A Spritz has zero sugar, so you can indulge without the guilt.

Is there anything unnatural in it?

Absolutely not! We only use the best, natural ingredients, with no artificial flavors, colors, or preservatives.

I'm in recovery. Can I drink this?

That's a very personal decision. We created Free AF Drinks to provide a credible alternative to alcoholic beverages. We did this by recreating the flavor, rather than de-alcoholizing an existing spirit or wine. Our drinks are non-alcoholic (they contain less than 0.5% ABV, as regulated by FDA guidelines). They do, however, taste very similar to their alcoholic equivalent. The last thing we want is for our drinks to act as a trigger, so please make the best decision for you.

Where are they made?

Our drinks are made with love and pride in the US.

I have more product questions. Who do I ask?

If you have any other questions, don't be shy, hit us up atsupport@af-drinks.com.

STOCKISTS

Where can I find your drinks?

You can shop our entire Free AF range on Amazon.

We're available in over 2500+ retailers, from Walmart, Target, Sprouts, Safeway + More!

Check our stockists page for more info. If there's somewhere you want to see Free AF, let us know and we'll make it happen.

I have a special event coming up, how do I make a special order?

We live for a good party. Whether it's your big birthday, a business event or a wedding, just hit us up at support@af-drinks.com and we'll make sure your celebration is extra special.

I want to sell Free AF in my store. Who's your distributor?

We'd love to work with you. It depends on where your store is located. Just drop us an email at support@af-drinks.com and we'll take it from there.

Returns

Below are some common questions about our products

Can I return my purchase?

We don't do returns but we'll make sure you're happy. If you're not feeling your purchase, email us atsupport@af-drinks.comand we'll work something out.

What if my product arrives damaged or defective?

Oh no! We're sorry for any inconvenience caused by a damaged or defective product.

For all Amazon Refunds and Exchanges - please refer to the Online Returns Centre.

For all other enquires, please email support@af-drinks.com at anytime & we'll help you out!

Can I exchange my product for a different one?

We don't do exchanges, but we're more than happy to work with you to find a solution that makes you happy. Just drop us a line, we've got your back.

How do I cancel my order?

If you need to cancel, let us know as soon as possible. We'll do our best to make it happen, but once it's shipped, it's out of our hands.

Amazon orders: You can cancel items fulfilled by Amazon or shipped and sold by Amazon that have not entered the shipping process.

  1. Go to Your Orders and select the order you want to cancel.
  2. Check box of the item that you want to cancel from the order. To cancel the entire order, select all of the items.
  3. Select the reason for cancellation and click Cancel selected items in this order when finished.
What if I received the wrong product?

We hope that never happens! But if there's been a mistake with your order, contact us at support@af-drinks.com and we'll get you the right product, pronto.

Who I contact if I have any issues with my order?

If you have any issues with your order, contact our customer service team at support@af-drinks.com and we'll respond to you within 1 business day.

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